Payment Policy

Payment Policy

(Last updated: 09/10/2025)

At Ladore, we want to make your shopping experience safe, transparent, and convenient. Please read our Payment Policy carefully to understand the available options when purchasing through our website www.ladore-boutique.com.

1. Accepted Payment Methods

We accept the following secure payment methods:

  • Credit & Debit Cards: Visa, Mastercard, American Express (AMEX), Maestro
  • Digital Wallets: Apple Pay, Google Pay, Shop Pay

2. Currency

  • All transactions are processed in the currency displayed at checkout, based on your region.
  • If you are shopping from another country, your bank or payment provider may apply additional currency conversion fees.

3. Payment Security

  • All payments are processed through secure, encrypted gateways (SSL encryption) to protect your financial details.
  • We never store your complete credit or debit card information on our servers.
  • Fraud prevention and verification checks may be carried out before an order is confirmed to ensure the safety of both our customers and our business.

4. Order Confirmation

  • Once your payment has been successfully processed, you will receive an order confirmation email containing your order number, purchased items, billing details, and delivery information.
  • If payment cannot be processed, the order will not be confirmed until a valid payment is completed.

5. Payment Timing

  • Your chosen payment method will be charged immediately at checkout.

6. Refunds & Cancellations

  • Refunds are always returned to the original payment method used during checkout.
  • Processing time for refunds varies depending on your bank or payment provider (typically 3–10 business days).
  • Please refer to our Returns & Refund Policy for full details.
  • Cancellations can only be made before the order is dispatched.

7. In Case of Payment Issues

  • If you experience problems with your payment, please contact us immediately at contact@leonismaretti.com or call +32 494 46 68 35 during customer service hours.
  • We will never ask for sensitive payment details (such as your full card number or PIN) by email, SMS, or phone.
  • Always ensure you are on our official website before entering payment information.

8. Company Information

Company name: Maloa Ecom
Company registration number: 1010041006
VAT number: BE1010041006
Address: Leieweg 10 Marke 8510, Belgium

Contact details:

Customer Service Opening Hours (CET):

  • Monday to Friday: 8:00 AM – 4:00 PM
  • Saturday & Sunday: 9:00 AM – 3:00 PM